Programs & Services

We are proud of the “home-like” atmosphere in our group homes where our trained staff provide 24 – hour awake supervision to the residents in order to best meet their needs. Residents enjoy the opportunity to make their own choices and to participate in community life, while they receive health and safety oversight and training. Our staff implement service plans for each individual, assist them with daily living skills, and provide transportation and opportunities for social interaction and recreation. Additionally, nursing and/or behavioral supports are provided in our group homes based upon the needs of the individuals at each residence.

Our Residential Habilitation services are direct and indirect services provided to individuals with intellectual disabilities who live in licensed provider owned, rented or leased residential homes. This service is built on the principle that every individual has the capacity to engage in lifelong learning. As such, through the provision of this service, individuals will acquire, maintain, or improve skills necessary to live in the community, to live more independently, and to participate meaningfully in community life.

The number of individuals residing in a home ranges from one individual to a maximum of  individuals.  Supervision is provided 24 hours a day to meet the needs of the individuals.  Staff ratios are determined by the needs and challenges of the residents in each home.  In some situations, more than one staff person is on duty to provide the level of supervision and assistance needed for each individual residing in that home. Staff assist the individuals with daily living skills such as proper hygiene, appropriate social interaction, home care, money management, and recreation.  Individual program plans and goals are developed with the participation of the individual, the support team, and the family to develop life goals that are meaning to the individual and meet their needs and desires in their life.

Our homes offer a comfortable, stable, supervised environment.  All homes are inspected and licensed annually by the Department of Human Services, Western Region Office of Developmental Programs. Our Residential Habilitation Service provides the extra help and support needed by those who have an intellectual disability and various other challenges while still assisting each person to be as independent as possible.  Medical needs are monitored by agency personnel consisting of trained Direct Care staff, a Residential Program Supervisor, a Residential Program Specialist and a Program Director.

Individuals have the opportunity to live in a home and be active members of their community.  They are afforded the chance to have an “Every Day Life” experience, to choose what they want in life.  They receive assistance as needed in developing the skills that will enhance this experience.

Community Participation Support provides opportunities and support for community inclusion and building interest in and developing skill and potential for competitive integrated employment.  Often volunteer work in the community is a part of the community participation support focus as a means to building on or enhancing work skills.  Volunteering includes participation in things such as: 

Meals on wheels delivery

Clean up at local parks and camp areas

Helping at a local SPCA and so much more.

Services should result in active, valued participation in a broad range of integrated activities that build on the participant’s interests, preferences, gifts, and strengths while reflecting his or her desired outcomes related to employment, community involvement and membership.

Community Participation Support is intended to flexibly wrap around or otherwise support community life secondary to employment, as a primary goal. This service involves participation in integrated community settings, in activities that involve persons without disabilities who are not paid or unpaid caregivers.

This service is expected to result in the participant developing and sustaining a range of valued social roles and relationships; building natural supports; increasing independence; increasing potential for employment; and experiencing meaningful community participation and inclusion.

Community Participation activities include (but are not limited to) the following supports for:

• Developing skills and competencies necessary to pursue competitive integrated employment
• Fine and gross motor development and mobility.
• Participating in community activities, organizations, groups, associations or clubs to develop social networks.
• Participating in community opportunities related to the development of hobbies or leisure/cultural interests or to promote personal health and wellness (e.g. yoga class, hiking group, walking group, etc.).
• Opportunities focused on training and education for self-determination and self-advocacy.
• Participating in community adult learning opportunities.
• Participating in volunteer opportunities.
• Learning to navigate the local community, including learning to use public and/or private transportation and other transportation options available in local areas

In - Home & Community Habilitation is a direct service provided to assist people in acquiring, maintaining, and improving the skills necessary to live in the community, to live more independently, and to participate meaningfully in community life.

The type and amount of assistance, support, and guidance is established through the assessment and person-centered planning process. Services consist of assistance and support.

Support and guidance in the general areas of:

• Self-care
• Health maintenance
• Decision making
• Home management and managing personal resources
• Communication
• Mobility and transportation
• Relationship development/socialization

Companion services are direct services provided to participants living in private homes for the limited purposes of providing supervision or assistance that is focused solely on the health and safety of the participant (age 18 and older).  This service may be provided in home and community settings, including the participant’s competitive employment work place.

Companion services are used in lieu of In-Home and Community Support to protect the health and welfare of the participant when a habilitative outcome is not appropriate or feasible (i.e. when the professional providing the service mainly does activities for the participant or supervises the participant versus assisting the participant to learn, enhance or maintain a skill). Companions may supervise and provide assistance with daily living activities, including grooming, health care, household care, meal preparation and planning, and socialization.

This service can be used for hours when the participant is sleeping and needs supervision and/or assistance with tasks that do not require continual assistance, or non-habilitative care to protect the safety of the participant.  For example, a companion can be used during overnight hours for a participant who lives on their own but does not have the ability to safely evacuate in the event of an emergency or solely needs routine monitoring for conditions other than post-surgical care and convulsive (grand mal) epilepsy.  This service can also be used to supervise participants during socialization or non-habilitative activities when necessary to ensure the participant’s safety.

Supported Living is a residential program for people with disabilities requiring less than 30 hours of supervision and support per week. This program offers individuals who have progressed to a higher level of independence and assistance needed to navigate successfully in the community. Program staff will assist the person with locating affordable housing in the community of their choice, insuring that the individual has safe and secure housing.

Once housing has been secured, the assessment process begins to determine the level of assistance needed to achieve the individual's identified outcomes. Program staff then work with the person to develop a plan to assist the individual with achieving those goals. At this time, the estimated number of hours of support needed by the individual is determined.

Individuals receive instruction and assistance with activities of daily living, such as, housekeeping, budgeting, laundry, meal preparation, grocery shopping and other skills needed to successfully live in the community. The Supported Living program also encourages and assists people in becoming active members of their communities. Staff provides support assistance and oversight to ensure that individuals receive annual medical, psychiatric and dental examinations and follow-up care, as needed.  Assistance is also provided to individuals in all other areas of their everyday lives.

Non-Medical Home Care, or Personal Assistance Services, is a term used to describe the provision of non-skilled services to assist customers to safely complete activities of daily living, such as bathing, grooming, transportation to medical appointments, grocery shopping, meal preparation, medication reminders, and companionship. These  services are typically provided to individuals in their homes or other independent living environments.

What Types of Services are Included?

Personal Care

• Assistance with hygiene regimen
• Grooming/dressing
• Bathing
• Transfer/ambulation assistance
• Incontinence care

Companionship

• Recreational activities
• Behavioral assistance to improve overall emotional well-being and quality of life
• Sort/read mail
• Entertainment
• Escort to lunch, dinner, appointments
• Incidental transportation
• Religious reading and reminders
• Discuss current & historical events

Home Help

• Light housekeeping
• Laundry
• Errand services
• Grocery shopping
• Meal planning & preparation
• Medication reminders
• Change bed linens
• Vacuuming

How often are services provided?

Services are available 24 hours per day, 7 days per week. You can schedule visits for as little as one hour/day or as much as 24/7 around the clock care. You choose your schedule! Our typical customers require ongoing care, but we often accommodate one-time-only requests for circumstances when the regular caretaker or family member is out of town.

How do you select a caregiver?

Our agency will assist you in identifying and selecting a caregiver who meets your needs. It is important that our customers are comfortable with the caregiver they choose, so keep an open dialogue with your local office until we find the perfect match!